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Quality Assurance
in Leadership & Business
Quality Assurance
with Clay Heintze
Quality Assurance (QA) is a critical component of any successful organization, ensuring that products or services meet or exceed customer expectations. In this course, participants will delve into the principles, processes, and tools used in QA to maintain and enhance product quality. Topics include creating QA plans, defining quality standards, implementing testing methodologies, and conducting audits to identify areas for improvement. Participants will also explore the role of QA in software development, manufacturing, healthcare, and other industries, gaining practical skills in testing, defect tracking, and quality control. By the end of the course, students will be equipped to contribute effectively to quality assurance initiatives within their organizations.